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Our Success Stories

At Virtual Kendesk, we support coaches, consultants, and small business owners with tailored virtual assistant and bookkeeping services. Our portfolio highlights a range of successful projects, from QuickBooks Online setups and invoicing systems to inbox management and administrative support, each designed to make business operations more organized, efficient, and stress-free. Every project is handled with care, confidentiality, and a commitment to quality, so our clients can focus on growth while we take care of the details behind the scenes.
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01

QuickBooks Online Setup & Bookkeeping Cleanup

Client Type: Small Business Owner, Service-Based
Summary:
We fully set up QuickBooks Online for a new business, including a tailored chart of accounts, custom invoice design, and the import of prior-year data. Our team also performed a cleanup of unreconciled transactions, bringing financial records up to date.
Deliverables:
  • QBO account setup
  • Custom chart of accounts
  • Transaction categorization
  • Monthly reconciliation
  • Invoicing system setup
Impact:
Improved financial clarity and reduced bookkeeping errors, enabling on-time tax filing and smoother cash flow tracking.

02

Administrative Support & Inbox Management

Client Type: Busy Consultant
Summary:
We provided daily inbox triage, email follow-ups, and calendar coordination using Google Workspace. This support reduced clutter and ensured prompt responses to clients and partners.
Deliverables:
  • Gmail inbox sorting & tagging
  • Response templates for routine inquiries
  • Calendar booking integration
  • Weekly status summaries
Impact:
Client regained 5+ hours weekly and improved response times with key contacts.
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03

Role Assignment & Meeting Tracker (Excel Project)

Client Type: Global Negotiation Training Cohort
Summary:
We built an Excel tool to assign participants to case roles, track confirmations, and manage meeting attendance across multiple time zones.
Deliverables:
  • Editable spreadsheet with dropdowns
  • Role confirmation indicators
  • Attendance logging
  • Admin reference filters
Impact:
Improved coordination and team visibility for over 20 international participants.

04

Pitch Deck Design for Online Services Business

Client Type: Start-Up Business Owner
Summary:
Designed a clear, compelling pitch deck to communicate service offerings, market value, and growth strategy to potential investors and partners.
Deliverables:
  • 10-slide branded deck
  • Messaging support
  • Visual consistency
  • Editable Google Slides format
Impact:
Client used deck to present to strategic partners and received positive interest in early-stage funding.
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